---
title: "PEARL CUSTOMER CARE LIMITED — Ownership Dossier"
canonical: https://whiteintel.dev/entity/0ee4f0f3-189a-5e51-a067-daca97ebe2f7
json: https://whiteintel.dev/api/public/dossier/0ee4f0f3-189a-5e51-a067-daca97ebe2f7
identifier: oo:GB-COH-03947540
jurisdiction: GB
risk: Low
source: WhiteIntel corporate-ownership graph
---

# PEARL CUSTOMER CARE LIMITED

**Type:** Company  
**Jurisdiction:** [GB](https://whiteintel.dev/jurisdictions/gb)  
**Identifier:** `oo:GB-COH-03947540`  
**Risk level:** Low  
**Canonical dossier:** https://whiteintel.dev/entity/0ee4f0f3-189a-5e51-a067-daca97ebe2f7  
**Structured JSON / MCP:** https://whiteintel.dev/api/public/dossier/0ee4f0f3-189a-5e51-a067-daca97ebe2f7  

## Cross-source identity

The same real-world entity, resolved across sources:

- **PEARL CUSTOMER CARE LIMITED** — GLEIF · `lei:213800F9J1GCM4FMTU87` — https://whiteintel.dev/entity/7a9d779a-87f9-5e67-8473-108074dae37a

## Ownership & control

### Owners / controllers

- **PHOENIX LIFE ASSURANCE LIMITED** (beneficial owner) — 87.5% — https://whiteintel.dev/entity/f492ad78-f27e-4615-a022-71034fd3ac42

### UBO chain (walk to the ultimate owner)

A **24-step** ownership/control chain to the ultimate beneficial owner is resolved for this entity. The full cited chain unlocks with a paid API key or a one-off dossier — https://whiteintel.dev/pricing.

## Company profile (live · UK Companies House)

- **Company number:** `03947540`
- **Status:** active
- **Type:** ltd
- **Incorporated:** 2000-03-14
- **Registered office:** 10 Brindleyplace, Birmingham, B1 2JB, United Kingdom
- **SIC:** 64999

### Officers

- PEARL GROUP SECRETARIAT SERVICES LIMITED — corporate secretary · appointed 2011-07-01
- BELLSHAW, Gillian Mckay — director · Scottish · appointed 2026-06-26
- HOLT, Jenny Isobel — director · British · appointed 2024-12-06
- GLEN, Donald Peter — secretary · British · appointed 2006-09-29 · resigned 2011-07-01
- WATTS, Nigel Anthony — nominee secretary · British · appointed 2000-03-14 · resigned 2002-04-12
- HENDERSON SECRETARIAL SERVICES LIMITED — corporate secretary · appointed 2002-04-12 · resigned 2006-09-29
- BUCKLE, Samantha Rose — director · British · appointed 2021-10-01 · resigned 2024-12-06
- COOPER, Martin Richard — director · English · appointed 2006-09-29 · resigned 2007-02-28
- FELSTON, Graham Stuart — director · British · appointed 2007-01-26 · resigned 2009-10-09
- GUEST, Andrew Brian — director · British · appointed 2009-10-08 · resigned 2019-09-01
- HUGH, Neil Mowatt — director · British · appointed 2019-09-26 · resigned 2026-06-26
- HUNTLEY, David Charles — director · British · appointed 2009-10-08 · resigned 2009-12-23
- MCINNES, Susan Davidson — director · British · appointed 2009-10-08 · resigned 2018-03-11
- MOSS, Jonathan Stephen — director · British · appointed 2007-03-26 · resigned 2009-10-09
- OWEN, Steven Jonathan — director · British · appointed 1957-06-25 · resigned 2002-04-12
- SMITH, John Simon Bertie — director · British · appointed 2006-09-29 · resigned 2009-10-09
- WATTS, Nigel Anthony — director · British · appointed 2001-12-20 · resigned 2002-04-12
- WHEELER, Timothy Clive — nominee director · British · appointed 2000-03-14 · resigned 2002-04-12
- WOOLLETT, David Nicholas — director · British · appointed 2018-03-11 · resigned 2021-09-30
- HENDERSON ADMINISTRATION SERVICES LIMITED — corporate director · appointed 2002-04-12 · resigned 2006-09-29

### Beneficial owners (Persons with Significant Control)

- [Phoenix Life Limited](https://whiteintel.dev/entity/da0a96f2-948c-40b1-9b20-edd052b81c35) — 75–100% shares · corporate PSC · United Kingdom — since 2023-10-27
- [Phoenix Life Assurance Limited](https://whiteintel.dev/entity/f492ad78-f27e-4615-a022-71034fd3ac42) — 75–100% shares · corporate PSC · England — ceased 2023-10-27

## Provenance

- OpenOwnership — https://find-and-update.company-information.service.gov.uk/company/03947540
- companies_house_bulk — https://find-and-update.company-information.service.gov.uk/company/03947540

## Get the full, resolved dossier (agent-callable)

The above is the free teaser. The resolved **multi-hop UBO chain**, ownership **%**, full **financial history**, itemised **assets** and the hop-by-hop **exposure path** are the paid depth — callable as tools from your agent:

```bash
npx -y @whiteintel/mcp-server   # then: get_dossier · trace_ownership_path · check_offshore_exposure
```

Or unlock a one-off cited dossier for **PEARL CUSTOMER CARE LIMITED** — https://whiteintel.dev/entity/0ee4f0f3-189a-5e51-a067-daca97ebe2f7 · pricing https://whiteintel.dev/pricing.

---

_This is the markdown-for-agents view of the WhiteIntel dossier for **PEARL CUSTOMER CARE LIMITED**. Human view: https://whiteintel.dev/entity/0ee4f0f3-189a-5e51-a067-daca97ebe2f7 · Structured JSON: https://whiteintel.dev/api/public/dossier/0ee4f0f3-189a-5e51-a067-daca97ebe2f7._

_Risk levels are heuristic investigative leads, not legal determinations of beneficial ownership. Every claim carries a source; an absent edge means "not yet observed in current sources", not "does not exist"._